Account Data
When you register, we collect your email address, username, date of birth, and any profile information you choose to provide — display name, bio, profile photo.
Payment Data
Payment transactions are processed by Stripe or PayPal. We do not store full card numbers. We retain transaction identifiers and amounts for accounting and fraud prevention.
Usage Data
We collect information about how you use the platform — pages visited, streams watched, gifts sent, and interactions — to improve the service.
Technical Data
IP address, browser type, device identifiers, and cookies used for session management and security.
- To operate and personalise the platform
- To process payments and manage your wallet
- To send account-related notifications (never marketing without consent)
- To detect fraud and enforce our Terms of Service
- To comply with legal obligations
We use essential cookies for login sessions and security. We use analytics cookies (with your consent) to understand how the platform is used. You can manage cookie preferences at any time in your account settings.
We do not sell your personal data. We share data only with:
- Payment processors (Stripe, PayPal) — for transaction processing
- Cloud storage providers (Cloudflare R2) — for media hosting
- Analytics providers — with consent, for platform improvement
All third parties are bound by data processing agreements and may only use data for specified purposes.
- Account data is retained while your account is active.
- If you delete your account, personal data is removed within 30 days.
- Payment records are retained for 7 years as required by financial regulations.
- Safety-related records (bans, reports) may be retained longer to prevent abuse.
GDPR — EEA & UK Users
CCPA — California Users
You have the right to know what data we collect, request deletion, and opt out of sale. We do not sell personal data.
To exercise any right, contact us at privacy@lovezii.com
We use industry-standard encryption (TLS 1.3), secure authentication, bcrypt password hashing, and strict access controls to protect your data. We conduct regular security reviews and have a responsible disclosure process for vulnerability reports.
No system is 100% secure. If you believe you've found a security issue, contact us at security@lovezii.com
For privacy questions, data requests, or concerns, reach out directly: